A generator that will not start and a generator that runs without powering the house are different faults. Record the exact model, visible fault message, when the problem began and whether it happened during an exercise cycle or an actual outage. Battery, fuel, controls, transfer equipment and building wiring can all affect the result; do not replace parts from a guessed diagnosis.
For Old Village, Rivertowne and Dunes West properties, safe service access, coastal exposure, prior maintenance and equipment placement can influence the repair. Stay away from flooded or damaged units and stop attempted operation if there is a fuel smell or abnormal noise. Tell us if essential medical or refrigeration loads depend on backup power so contingency needs can be discussed.
Generator repair pricing depends on the diagnosed fault, exact model, parts, access and testing required. The diagnostic visit uses the disclosed service-call rate; we provide a written repair quote before approval rather than one fixed repair range.
